Information technology. Continual performance improvement of IT enabled services Ingestion-build-89079 Reorganization of the content of

Reorganization of the content of the document to separate descriptive text and requirements

What is ISO 8102-1 about

When provisions of this document are different from those which are stated in ISO 4254-1

slit or rewound are not covered by this European Standard

PD CEN/TR 17052 on structural components is relevant to:

Information technology. Continual performance improvement of IT enabled services Ingestion-build-89079 Reorganization of the content of1 Scope This document establishes a continual performance improvement (CPI) process that supports service management system (SMS) as defined in the ISO IEC 20000 series. This process ensures successful deployment and service performance criteria fulfilment. This process is based on a predictive performance evaluation method and a related repository. This document is not intended to be used as a means of certification and does not add any requirements